Monday, March 8, 2010

Orange Business Services unifies communication service for NXP worldwide

PARIS, FRANCE & AMSTERDAM, THE NETHERLANDS: Orange Business Services is delivering key elements of NXP Semiconductors BV’s unified communication strategy. The service provided by Orange enables NXP to improve multinational team collaboration and speed up workflow at a low cost of ownership and predictable cost per user.

Orange has successfully migrated 15,000 users from a Microsoft Live Communication Server-based service to Managed Microsoft Office Communications Server (Release 2). Orange is hosting the service and supporting it with ITIL standards-based service management and guaranteed levels of service availability.

As a high tech company operating in a very competitive market, it is critical for NXP teams all over the world to collaborate effectively for the company to retain its market leading position.

Orange gives NXP an edge by supporting the company with a state-of-the-art unified communication service. Employees gain access and control over their communications through a single Microsoft client that offers presence, instant messaging and web conferencing services. Later on, audio and video conferencing along with voice services will be integrated, completing the vision of a fully integrated communication service.

Louis Luijten, CEO of NXP, states: “Time to market is critical in our business, and effective collaboration between our global teams makes the difference. Orange Business Services is unifying our communications, giving us an edge in our competitive market. On top of that, they are reducing our total cost of ownership. Orange has proven to be a trusted and reliable partner, which is why we took the decision to outsource the integration of this business critical service to them. We look forward to further expanding our cooperation in the years to come.”

Helmut Reisinger, senior vice president Europe, Orange Business Services, said: “Based on our global network services platform and global unified communications expertise, we have proven to NXP in the past that we provide solutions that truly help them find efficiencies and increase business and employee productivity in order to further improve competitiveness in challenging market circumstances. By delivering a robust unified communications and collaboration service, we are committed to upholding this trust and to increasing the value of our partnership.”

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