TI’s technical support community tops 50,000 members

BANGALORE, INDIA: Texas Instruments Inc. (TI) recently announced that its E2ETM
(Engineer to Engineer) Community has eclipsed the 50,000 member mark, and is growing an ever larger pool of technical experts available to answer engineering questions from pre-design planning queries to troubleshooting.

Launched in April 2008, E2E provides technical support from TIers and engineers
around the world via discussion forums organized by product and application. All members can satisfy design requirements and troubleshoot problems by asking questions, as well as show off their particular area of expertise by answering the queries of other members.

"Reaching the 50,000 member milestone is just the beginning of TI’s commitment to engineering technical support through E2E,” said Aimee Kalnoskas, worldwide manager for community and social media. “Our goal this year is to not only increase membership and participation, thereby increasing the E2E searchable knowledge base, but also to provide more related and relevant content in an engineer-friendly environment."

The value of E2E is perhaps best exemplified by its top contributor, Jens-Michael Gross, a German engineer who was the first (and for six months, only) member to reach “Guru” status via the community’s rewards and recognition program.

“While I originally joined the community because I had a problem that no datasheet could explain, I spent some time to follow other threads out of curiosity,” Gross said. “I quickly discovered that other peoples’ problems can be a source of inspiration for my own projects, and trying to understand what went wrong for them can be the first step for my own implementations. That’s how I got here and why I stayed.”