Tuesday, November 8, 2011

GigOptix achieves ISO 9001:2008 certification for quality management

SAN JOSE, USA: GigOptix Inc. announced it has achieved the International Organization for Standardizations’ (ISO) 9001:2008 certification, for its corporate headquarters located in San Jose, California, which demonstrates and organization’s commitment to quality-of-service standards.

The voluntary certification assures customers of GigOptix’s adherence to documented processes and procedures that ensure continued and ongoing improvements in delivering high-quality product and outstanding customer satisfaction.

Julie Tipton, senior VP of Operations at GigOptix, stated: “While our international office in Zurich, Switzerland plus our ChipX and Endwave subsidiaries have been certified for some time, this milestone marks the integration of our various teams under a single Quality Management System. Achieving ISO certification is a cornerstone of our focus on delivering quality products to our customers and a platform for driving constant improvement in our processes to ensure customer satisfaction so that we can continue our rapid growth.”

The ISO 9001:2008 standard specifies Quality Management System (QMS) requirements focused on an organization’s ability to meet and improve upon product quality requirements and customer satisfaction. As part of the certification process, GigOptix established a new QMS to ensure the continued its longstanding commitment to high-quality and high-reliability products.

By identifying areas for improvement, creating recommendations to resolve identified gaps, and executing against these recommendations, GigOptix is ensuring that it has the global processes necessary to consistently improve product quality on a regular, quantifiable, and demonstrable basis.

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