PFÄFFIKON, SWITZERLAND: Oerlikon Systems was awarded a ‘five star rating’ for 2009 by VLSI Research, joining a select group of semiconductor equipment manufacturers that achieve five out of five stars with exceptional customer satisfaction. This further confirms the company’s technical leadership and its commitment to strict ISO standards for quality management and sustainable manufacturing processes.
“A five star rating is only given to companies with superior equipment performance and transparent organizational performance,” explains Andreas Dill, Head of Oerlikon Systems. “It’s notable that only 13 names gained five stars in 2009; these companies represent the top performers in the global semiconductor equipment market.”
The five star ratings are handed out by chip equipment users (representing 95% of the world’s semiconductor market) and compiled by VLSI Research as part of their 2009 Customer Satisfaction Report. The rating is based on thirteen categories including cost of ownership, quality of results, product performance, customer service, technical leadership, and commitment.
“The five star rating from VLSI also confirms our unwavering commitment to the ISO 9001 (quality management) and ISO 14001 (environmental) standards,” adds Andreas Dill. “We continue to be very committed to the development of more sustainable production solutions by reducing both the direct and indirect impact of our business operations and products on the environment.”
Oerlikon Systems was certified ‘without discrepancy’ in an ISO audit of its Liechtenstein, Germany, and US facilities in October 2009. The rapid ISO certification is a key industry benchmark; strict adherence to high levels of quality and reliability are vital for the success of the production solutions developed and marketed by Oerlikon Systems.